Especialista Serviços ao Cliente - Sao Paulo, Brasil - Sandvik

Sandvik

Empresa verificada

Sao Paulo, Brasil

há 2 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

At_
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Sandvik_

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Coromant, our expertise is based on a profound understanding of the realities of doing business in our industry, and with a strong focus on customer experience and new industry trends, we're ready for the demands of tomorrow's manufacturing._
To be prepared for this, and to ensure that our expertise is aligned with our customer needs, we're now looking for talented_

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Customer_

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Value Account Specialists in_

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Jundiaí_

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Your challenge_
In this position, your overall mission is to provid_

- e business support and_
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- value added_
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- services towards selected customers with a consultancy approach, to strengthen customer relationship, in alignment with Frontline Sales strategic planning._

You handle Operations accountable tasks within the scope of services (PIP Lean, Vending Machine, Tool Logistic and Tool rationalization, Payperpart and Consignment Stock), securing a project management approach. On top, you promote value added services to selected customers, through a cross selling and up selling aptitude, provide information on new solutions or activities._
You work in close collaboration with Frontline Sales, contributing to establish and follow up customer value plans, and supporting them with intelligence activities, trough reporting or data analysis on selected customers or industry segments, to identify and map trends, deviations and leads._
You also contribute proactively to a positive scoring of_

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Sandvik_

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Coromant through Suppliers Scorecard._
We're constantly improving our customer experience, and you will contribute to develop new added value services and solutions (like new payment models)._
Your character_
We're looking for someone with a_

- n analytical approach, good understanding of customer needs and up
- and cross-selling aptitude._
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You know how to create relationships and to communicate positively and effectively_

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- across different communication channels_
- , with a_
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- consultancy_
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- approach_
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- and a positive mindset. You have proven Project Management skills to handle complex_
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- processes, and_
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- demonstrate strong planning and organizing skills._

As we work in an international setting, you have excellent skills in English, both written and verba_

- l._

- nowledge_
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- of_
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Danish_

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- or_
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Finnish_

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- represents preferential element_
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- for this role._
- , including CRM Dynamics_
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You have business economics fundamentals and b_

- asic knowledge of_
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- f_
- inancial_
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- l_
- egislation and primary accounting_
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We place great value on your personal qualities. You encourage improvements and deliver results, you bring an inclusive perspective and you're open minded, exploring different perspectives._
At_

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Sandvik_

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Coromant, we strongly believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business, and our customers. We're looking forward to meeting you_
Hiring Location:_

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