Assistente de Credit Control - Sao Paulo, Brasil - Ascential
Descrição
Key Responsibilities- Reconcile the bank accounts daily to instruct billing team to raise invoices and the cash allocation team to post payments.
- Manage Credit Control mailbox and incoming queries.
- Meet with the business weekly to go through the ledgers and address any outstanding queries.
- Follow company chasing cycles and actively chase customers via phone
- Follow up of Top 30 customers weekly
- Reduce DSO by managing monthly prestop report & issuing recommendations
- Place queried invoices in dispute and coordinate query resolution with business units
- Perform month end activities (i.e.) referring accounts to legal, switching off accesses, ensure all credit cards have been charged and submitting balance adjustments to the sales ledger team
- Ensure that high level of customer service is maintained
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