Servicenow Support Agent - Sao Paulo, Brasil - Siemens Healthineers

Siemens Healthineers

Empresa verificada

Sao Paulo, Brasil

há 2 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.

Sound interesting?

Then come and join our global team as Service Now Manual Tester

Role description

Understood and guide the creation of Test Scenarios based on the Requirements.
Responsible for creation of test designs, test processes, test cases and test data.
Carry out testing as per the defined procedures.
Participate in walkthroughs of testing procedures.
Prepare all reports related to software testing carried out.
Ensure that all tested related work is carried out as per the defined standards and procedures.
Identify automation opportunities.
Curate and manage the data required for executing the test scenarios.
Setup and execute test scenarios or support the Functional Teams for the execution of Test Scenarios.
Report on the progress of test execution. Capture the test evidence following the Quality guidelines.
Record issues (defects).

Qualification and Experience Details:

ServiceNow Functionalities Knowledge (CSM, FSM, ITSM, ITBM)

Agile Methodology experience

Quality Assurance expertise

Be able to support multiple activities in the testing lifecycle

Scrum Master experience

Ability of understanding of records and test documentation requirements

Ability for managing test cases, test execution and recording and reporting test results

Skills:

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Bachelor's degree in Computer Science, Engineering or equivalent experience.**:

Hybrid model, going to the office once a month**:

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Availability to work in São Paulo**:

Advanced English to communicate with global team

Our global team:

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world.

As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing.

Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world.

We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

To all recruitment agencies:
Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.