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Assistente De Customer Happiness
há 2 semanas
Zerezes Rio de Janeiro, Brasil**A** Zerezes nasceu do design, do seu olhar atento às pessoas, e da vontade de redesenhar o que não funciona.**Acreditamos que os óculos são uma ferramenta de expressão do nosso estilo e personalidade, mas sabemos que essa não é a forma com ele é percebido pelas pessoas, que enx ...
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Account Manager
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COREL CORPORATION USA Rio de Janeiro, Brasil**Account Manager - Enterprise** · Push the boundaries of tech. In your sweatpants. · The top creative and technical minds could work anywhere. So why are so many of them choosing Alludo? Here are three reasons: · - This is the moment. It's an exciting time at Alludo, with new le ...
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Baker (M/w)
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Restaurant Hostess
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Customer Service Representative Intl
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United Airlines Rio de Janeiro, Brasil**Description**: · There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to anothe ...
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International Logistics Analyst
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International Logistics Analyst
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Customer Service Representative
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Associado de Comunidade
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Community Associate
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Regus Rio de Janeiro, Brasil**Community Associate** · **Rio de Janeiro, Vargas** · The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we are leading the way. We've built the world's largest work ...
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Community Associate
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Regus Rio de Janeiro, Brasil**Community Associate** · **RIO DE JANEIRO** · The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we are leading the way. We've built the world's largest workspace ne ...
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Community Associate I
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Regus Rio de Janeiro, Brasil**Community Associate** · **RIO DE JANEIRO, Galeria Sul America** · The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we are leading the way. We've built the world's ...
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Principal, Customer Success Management
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Equity Research Associate
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MFS Investment Management Rio de Janeiro, BrasilAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. ...
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Enterprise Account Executive
há 2 semanas
Zoom Video Communications, Inc. Rio de Janeiro, BrasilZoom is looking for Enterprise Account Executives to sell our Zoom One Platform in Latin America. Our Enterprise AEs engage with existing customers and new leads to sell the entire Zoom platform. You'll build positive, trusted relationships with C-Suite decision makers and help c ...
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Chef de Cuisine
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Club Med Rio de Janeiro, BrasilDo you know Club Med? · We have nearly 70 resorts, open in summer and winter, in 26 countries. We offer high-end vacations in the mountains and by the sea. Our customers are looking for happiness and freedom. · Why are you reading this job offer? Because you want to become an act ...
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Manager of Restaurants
há 3 semanas
Club Med Rio de Janeiro, BrasilDo you know Club Med? · We have nearly 70 resorts, open in summer and winter, in 26 countries. We offer high-end vacations in the mountains and by the sea. Our customers are looking for happiness and freedom. · Why are you reading this job offer? Because you want to become an act ...
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Technician, Network Operations
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Sustainability Project Manager
há 3 semanas
Endeavor Consulting Group Rio de Janeiro, BrasilA world-renowned Consumer Products and Pharmaceutical company, with a top-tier portfolio of Cosmetic and OTC brands, is looking for an experienced Sustainability Project Manager. · Focusing on our world-renowned Cosmetic and OTC consumer brands, the Sustainability Project Manager ...
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Customer Strategy Manager
há 3 semanas
Swapcard Rio de Janeiro, BrasilAt Swapcard, we build communities by empowering meaningful connections and know it all begins with a strong community of our own. We believe that diverse collaboration brings us closer to embracing change and propels us to form the ideas of tomorrow in an ever-evolving world. · P ...
Assistente De Customer Happiness - Rio de Janeiro, Brasil - buscojobs Brasil
Descrição
A Zerezes nasceu do design, do seu olhar atento às pessoas, e da vontade de redesenhar o que não funciona.
Acreditamos que os óculos são uma ferramenta de expressão do nosso estilo e personalidade, mas sabemos que essa não é a forma com ele é percebido pelas pessoas, que enxergam os óculos como algo funcional e pouco atraente.
Queremos transformar o jeito que as pessoas compram e se relacionam com seus óculos de grau, porque achamos que dessa maneira, melhoramos não apenas como elas se veem, mas também como se relacionam com o mundo.
Usamos o design para encurtar o caminho entre você e os óculos que te fazem se sentir na melhor versão.
Estamos buscando uma pessoa para ser Assistente no nosso time de encantamento ao cliente, que aqui chamamos de CH (Customer Happiness).
Sua missão será:
Encantar clientes através de interações resolutivas, queridas e rápidas nos nossos canais digitaisO que se espera dessa função:Faz o atendimento dos nossos clientes:Domina os processos da área e busca resoluções para os clientes;Atende e categoriza as razões de contato corretamente e/ou faz retorno dos atendimentos do Reclame Aqui;Busca soluções de encantamento dos clientes;Faz comunicação ativa com outras áreas visando uma relação feedback-cliente x solução-Zerezes cada vez mais assertiva;Suporta o líder na atualização dos controles da área;Competências Técnicas:Conhecimento dos processos e ferramentas de atendimentoCompetências Comportamentais:resolução de problemashabilidades efetivas de comunicação oral e escritaflexibilidade e bom senso orientados para objetivosorganização, comprometimento e boa capacidade de trabalho em equipe Benefícios:CAJU para Vale Transporte e Vale Refeição diário;Plano de saúde Bradesco (sem coparticipação);2 consultas mensais (pagas pela Zerezes) com profissionais da plataforma Zenklub;2 dias presenciais e os demais dias em home office;Descontos e facilidades nos produtos da marca;