Service Manager - Belo Horizonte, Brasil - Equação IT
Descrição
Equação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners.
We are looking for a Service Manager with the following requirements:You will be responsible for:
- Managing the team (3 to 5 international projects while driving a relentless pursuit of continuous improvement);
- Managing customer expectations;
- Providing relevant information about the team/projects;
- Creating a partnership relationship with the client, communicating with stakeholders, and developing opportunities within it.
Required Competences:
- Over 2 years of handson experience as a proficient Service Manager, adept in managing projects, clients, teams, and financial aspects. Skillfully engaged in business development, excelling in crafting compelling proposals and comprehensive reports;
- Exceptional communicator with a strong peopleoriented approach that prioritizes wellbeing and individual growth. Meticulously organized in daily operations, coupled with a proactive and dynamic disposition, driving continuous progress;
- Experience in agile frameworks;
- Excellent communication skills, both verbal and written (EN and PT).
Preferred Competencies:
- ISTQB Certification;
- International experience;
- Experience in European Agencies.
- Duration: Contract for 12 Months (Minimum);
- Localization: Hybrid, Lisbon.
Tipo de vaga:
Tempo integral
Horário de trabalho:
- De segunda à sextafeira
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