Analista de Treinamento e Qualidade - Sao Paulo, Brasil - Shopee
Descrição
Department Shopee & SeaMoney Programmes- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloShopee and SeaMoney offers a range of programmes designed for those who seek to make a difference with technology and become future leaders of the industry.
Find your fit in our graduate and undergraduate programmes across the region.- Bring market practice for negotiation strategies;
- Support the process creation for new feature;
- Help with User Acceptance Testing (UAT) testing plan and implementation;
- Create support material for new processes and updates;
- Perform quality control and act on process inconsistencies;
- Onboard and train internal agents and outsourced teams;
- Support daily activities of internal agents;
- Help on outsourced management;
Requirements:
- Bachelor's degree in Business Administration, Engineering, Economics, and similar.
- Advanced English mandatory.
- Advanced Excel and PowerPoint knowledge.
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