Associate Sales Process Specialist - Sao Paulo, Brasil - UL Solutions

UL Solutions

Empresa verificada

Sao Paulo, Brasil

há 2 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities

Coordinates pre

- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines

Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools
Client followup and aid in turning quotes into orders. Process quotes into Orders using ERP
Support account managers & SE/ISEs by performing included but not limited to adminrelated tasks
Applies experience and skills to complete assigned work within own area of expertise
Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate
Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities
Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested
Based on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable
Build an internal UL problemsolving network and proactively engage internal personnel to

anticipate problems, improve delivery, and develop solutions that improve ULS' customer experience

Meet established timelines for preand postsales activities.

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Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure, and sustainable place has been our business model for over 125 years and is deeply ingrained in everything we do.
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People:Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
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Interesting work:Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work, and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
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Grow & achieve:We learn, work, and grow together with targeted development, reward, and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

High school diploma
Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
Under 1 years of related experience
Business acumen and a sufficient understanding of business sales processes
Sufficient understanding of core UL products / services for aligned industry to effectively generate quotes.
Experience managing internal systems and data sources
Strong communication and administrative skills
English proficiency preferred.

Hybrid

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