Moderator - Support Agent - Serra, Brasil - Blaze

Blaze

Empresa verificada

Serra, Brasil

há 2 dias

Postado por:

Ana Silva

beBee Recruiter

Descrição

We are Blaze, the fastest-growing casino in LATAM.

A great opportunity for an
Moderator - Support Agent to join an exciting, growing group of passionate Internet professionals based all around the world.

Welcome and engage customers in conversation
Build positive relationships by going above and beyond with customer service, ensuring that all questions, requests or concerns are handled appropriately
Maintain and keep platforms free from any inappropriate or illegal content.
Ensure that the customer adheres to the game rules and regulations.
Knowing our products inside and out to be able to provide accurate information

Requirements:

A native Portuguese speaker
Fluent English speaker
Proficient in typing and computer navigation skills: at least a typing speed of 25 WPM
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and problemsolving skills
Ability to find the positive in any situation
Attentiveness and patience
Ability to multitask, prioritize and manage time effectively
Interpersonal and customer service skills
Willingness to achieve goals and selfimprovement
Willing to work on a shifting schedule, weekends and holidays.

Work Schedule