Salesforce Analyst - Curitiba, Brasil - Pantheon Inc.

Pantheon Inc.

Empresa verificada

Curitiba, Brasil

há 1 semana

Postado por:

Ana Silva

beBee Recruiter

Descrição

Analyst will troubleshoot and work with end-users to ensure that SalesForce meet their needs.

This position is responsible for management, support and administration of the Salesforce environment (Sales, Marketing and Community clouds) in order to implement new business requirements while also assisting with new project and initiatives.

Responsibilities:

Work with internal customers to gather requirements and implement configuration changes, support coding development and testing
Work on prioritized backlog of user requests
Follow Change Management guidelines
Keep abreast of Salesforce releases, features and best practices.
Make recommendations to Management and Business Advisors regarding the best option to be implemented as appropriate.
Support Salesforce Projects and New Initiatives.
Follow and understand Agile Methodologies (Kanban, Scrum, ).
Continuous improvement keeping the knowledge and training uptodate.

Primary Skills Required

Deep knowledge on Salesforce administration
Object and Fields
Security & Sharing (Profiles & Permission sets, Sharing rules )
Automation tools (workflows, approval processes, process builder, flows )
2+ years of SalesForce experience
Ability to produce good design documents to deliver sound solutions
Ability to quickly learn both technical and functional processes
Good decision making and business judgment with customer focus
Excellent interpersonal skills and teamwork competencies
Excellent problem solving / analysis skills
Fluency in English

Desired technical skills

SalesForce Release Management tools (ant, change sets, Salesforce DX, Flosum)
Knowledge of C#, Apex and Java languages

Scope of Work specific to this Assignment:

SalesForce administration knowledge is desired (objects & fields, S&C, automation and release management tools) as well as Mulesoft/ Azure basic knowledge.

Teams are running using Agile methodologies (Scrum/ Kanban) so excellent interpersonal skills and teamwork competencies are required.