Social Media Analyst - Sao Paulo, Brasil - Klick Health

Klick Health

Empresa verificada

Sao Paulo, Brasil

há 5 dias

Postado por:

Ana Silva

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Descrição

About Klick Health

About our Strategy Craft
Klick Health's Strategy Craft is the backbone of our approach to healthcare marketing, where insight meets innovation.

Our strategists are not just creators of content; they are architects of connection, deeply understanding patient journeys and brand narratives.

Join our team and contribute to a culture where strategy is an art, and every campaign is an opportunity to make an impact on global health communications.

At Klick Health, we turn insights into actions and drive solutions that change lives.

Work term:
Permanent, Full-time

Location:
São Paulo, SP, Brazil (Hybrid)

Klick is seeking a

Your mission will be:

Monitor selected, owned social media accounts for mentions of client pharmaceutical products, identifying and analyzing comments, complaints, or discussions related to MSD drugs
Utilize social media listening tools such as Sprout Social, Hootsuite, and Social Bakers to collect and analyze data
Prepare detailed reports on social media mentions, sentiment, and engagement
Report adverse event occurrences, maintaining strict adherence to pharmaceutical industry regulations
Work with international accounts across Europe and Latin America, understanding the cultural nuances and language specifics of each region
Collaborate with the Strategy/Social Strategy team to develop insights and strategies based on social media analysis
Occasionally interact with clients, maintaining a high level of professionalism and representing Klick Health's standards
Ensure all communications and activities are aligned with the serious nature of the pharmaceutical industry, avoiding informal language or emojis in professional settings

What tech skills you bring:

Up to 2 years of experience in social media analysis or a related field
Fluency in Portuguese, Spanish, with strong English language skills
Proficiency in social media platforms and a heavy user of social media
Strong skills in Microsoft Office (Excel, PowerPoint), Google Suite, and the ability to create organized and compelling presentations
Highly analytical mindset with a focus on detail and accuracy
Curious and inquisitive about new social media trends and enjoy discussing same with other skilled strategists
Responsible and attentive to the implications of social media analysis in the pharmaceutical industry
Ability to work independently and as part of a global team, with a commitment to delivering highquality work

What unique attributes you bring:

Serious and professional approach to managing social media within the context of pharmaceutical marketing
Sensitivity to patient communications and an understanding of the importance of accurate reporting in the healthcare sector
Excellent communication and interpersonal skills, capable of maintaining a professional demeanor in client interactions

LI-LP2 #LI-Hybrid

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities._