Consultant - Sao Paulo, Brasil - HCL Technologies
Descrição
Job Description:
Consultant
Job Summary:
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Location: Sao Paulo
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Project role: Consultant
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Qualification: B-Tech
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Experience: 4.5-8 Years
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Skills: Program Management
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No
of positions:
1
**- To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
- To provide support for on call escalations orL3 level support and doing incident and problem management
- Work on value adding activ
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