IT Infrastructure Operations Analyst Ii - Rio de Janeiro, Brasil - TechnipFMC

TechnipFMC

Empresa verificada

Rio de Janeiro, Brasil

há 2 semanas

Postado por:

Ana Silva

beBee Recruiter

Descrição

Location:
Rio de Janeiro, BR

Employment type:
Employee

Place of work:
Hybrid

Offshore/Onshore:
Offshore

TechnipFMC is committed to driving real change in the energy industry.

Our ambition is to build a sustainable future through relentless innovation and global collaboration - and we want you to be part of it.

You'll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity.

Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.

Job Description

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RESPONSIBLE FOR THE ADMINISTRATION AND CONTROL OF SERVICE PROVIDERS:

License management for Adobe, Vmware workstation Pro and other products
Software Distribution
Creation of Software Distribution Packages
Solution administration for desktop virtualization
Thirdlevel support for computerrelated issues
Monitor compliance with established deadlines for services provided by service providers under its responsibility, through the preparation and analysis of operational reports
Maintain standardized and updated processes in order to structure the environment to serve internal users, through mapping, diagnosis and review of processes
Carry out an audit of the services under your responsibility, continuously obtaining a sample that can be translated through satisfaction metrics and in accordance with the formatted and published processes

PERFORMANCE IN COMPLIANCE RELATED ACTIVITIES:

Monitor activities to mitigate vulnerabilities, risks and noncompliance with corporate policies and procedures

PERFORMANCE IN ACTIVITIES RELATED TO THE MAINTENANCE OF DISASTER RECOVERY PLANS:

You are meant for this job if:

Bachelor's degree;

Up to 5 years of experience in the related field: support for corporate users to solve problems in the computing environment (Desktops, Laptops, printers, Workstation; Excellent Network knowledge (Lan Switches, TCP/IP);
Fluent English;
Experience in project and service level management;
Solid knowledge of Microsoft operating systems and Microsoft Office package.
Additional Skills

Microsoft certified or compatible (Desirable).

Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture.

TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain.

Date posted:
Mar 14, 2024

Requisition number:5394