Field Support Technician - Sao Paulo, Brasil - Iron Systems

Iron Systems
Iron Systems
Empresa verificada
Sao Paulo, Brasil

há 3 semanas

Ana Silva

Postado por:

Ana Silva

beBee Recruiter


Descrição

Date Posted:


  • 5/23/2023

Job Function:


  • IT Support

Location:


  • Sao Paulo SP
  • BRA

Offered Salary:


  • Competitive


Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems.

Customers have trusted us for more than 15 years for our innovative problem-solving combined with holistic design, engineering, manufacturing, logistics, and global support services.

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Job Title:
Field Support Technician


  • At least 5 years of experience in handling Site IT support and incident management
  • Work experience in pharma/manufacturing plants
  • Assist Site users with Reliability Calls for highpriority tickets (P1/P2) investigation and resolution
  • Assist the Site Wireless support team (Specifically for RF Device Handhelds) with deployment and troubleshooting
  • Assist the site users with troubleshooting system errors/issues for their Pick To Light Systems
  • Help the local hardware support team with checking JDE printers in the JDE system
  • Should be conversant with ITIL process (Service/Asset management)

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