Service Desk Analyst-team Lead/manager - Brasilia - TECHPROJECTS

Descrição

Job description


Language:
Fluent German speaker

Customer Support Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

All you need is:
Fluent in German and B2 English

Analytical & Research Skills

Customer-oriented and responsible attitude


Will be a great plus:
Experience with CRM systems

Technical background

Experience with native speakers

International exchange programs participation

Customer service skills and experience


What You'll Be Doing:
Becoming a product expert and providing documentation updates to our knowledge base

Ensuring customers satisfaction

Communicating with developers from various IT-companies


We offer you:
Flexible or fixed schedule

Possibility to work remotely

Competitive compensation

Paid intensive training and trial period

Great management with no bureaucracy


Job Type:
Contract

Contract length: 12 months


Salary:
R$10, R$11,000.00 per month


Ability to commute/relocate:

• Brasília, DF: Reliably commute or planning to relocate before starting work (required)