Associate Product Specialist - Sao Paulo, Brasil - Thermo Fisher Scientific

Thermo Fisher Scientific

Empresa verificada

Sao Paulo, Brasil

há 3 semanas

Postado por:

Ana Silva

beBee Recruiter

Work Schedule
Other

Environmental Conditions
Office

Key Responsibilities:

Product Support and Documentation:

Assist in creating and maintaining product documentation, including specifications, user guides, and FAQ materials.
Help update product backlogs and track progress on development tasks.
Support in ongoing stakeholder Q&A and communications into centralized mailboxes.

Market Research and Customer Insights:

Support business research efforts by collecting and analyzing data on customer needs, industry trends, and competitor products.
Contribute to the preparation of reports and presentations based on research findings.

Cross-Functional Collaboration:

Work closely with other product team members to ensure smooth communication and collaboration with design, engineering, marketing, and sales teams.
Facilitate/participate in team meetings and provide input on product strategy and plannin as well as documenting actions and communicating project feedback across various stakeholder teams.

Product Testing and Quality Assurance:

Support product testing and quality assurance activities, such as user acceptance testing and bug tracking.
Assist in identifying and reporting product issues or areas for improvement.

Customer Support and Feedback:

Help gather customer feedback through surveys, interviews, and other methods.
Collaborate with the development and product management teams to address productrelated inquiries or issues.

Learning and Development:

Participate in training sessions and product management workshops to develop skills and knowledge.
Stay updated on industry trends and best practices related to product management and customer experience.

Qualifications and Skills:

Strong communication and interpersonal skills.
Basic understanding of product development processes and methodologies.
Ability to work collaboratively with crossfunctional teams.
Detailoriented with good organizational skills.
Proficiency in common office software (e.g., Microsoft Office, Google Workspace)
Proactive, selfstarter approach to professional delivery.

Preferred Qualifications:

Bachelor's degree in a relevant field (e.g., Business, Marketing, Information Technology).
Some experience with data analysis or customer research.
Familiarity with product management tools (e.g., Azure Dev Ops).
Understanding of basic project management concepts.