Technical Consultant - Sao Paulo, Brasil - Awin

Awin
Awin
Empresa verificada
Sao Paulo, Brasil

há 1 mês

Ana Silva

Postado por:

Ana Silva

beBee Recruiter
Descrição

Purpose of Position

Key Tasks

  • Deal with tickets raised via our internal ticketing system
  • Identifying technical issues/bugs and escalating as appropriate
  • Administration of a knowledge base used internally and externally
  • Testing of new developments and features
  • Acting as an intermediary between Account Managers and Developers
  • Provide high level training to internal colleagues

Skills & Expertise

  • Experience of working in a customer service role
  • Problem solving skills
  • Ability to understand web languages such as basic HTML, ActionScript and JavaScript
  • Ability to meet attendance standards and ability to establish and maintain effective working relationships with managers and employees, along with working with external suppliers
  • Knowledge on writing MySQL queries is highly desirable

Our Offer
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Flexi-Week and Work-Life Balance:We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
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Flexi-Office:Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We offer the flexibility to work wherever you want within our Awin locations.
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Welfare: We provide you with a life assurance, travel insurance and a private health insurance that covers several types of health, vision, and dental treatments. Furthermore, you can take advantage of our Cycle to Work Scheme or Season Ticket Loan.
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Health & Well Being:With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
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Development:We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course.
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Remote Working:You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
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Appreciation:Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation for colleagues who have gone the extra mile to support you.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
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