Vagas na Infios em Brasil

About the Role: · Provide frontline support via phone and ticketing systems to resolve software-related issues. · Gather key details to assess and triage cases to the appropriate internal teams. · Maintain accurate, detailed documentation within the ticketing system. · Ensure ...

Key Responsibilities · ...

Job Description · We're seeking a Senior IT Technical Customer Support professional who will be responsible for providing top-notch technical support to our customers. · Ba/bS degree in Computer Science, MIS, or equivalent required; · 3+ years of experience in technical customer ...

Job Summary · Utilize active listening, empathy, and other emotional intelligent skills to properly handle customer interactions. · Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software. · ...

About this role · Develop strategic plans for engaging prospects and existing customers. · ...

Job Description: · Provide frontline support via phone and ticketing systems to resolve software-related issues. · Gather key details to assess and triage cases to appropriate internal teams. · Maintain accurate documentation within ticketing systems. · Evaluate timely responses ...

Job Description: · The IT Service Desk team provides frontline support via phone and ticketing systems to resolve software-related issues. · Provide timely responses and resolutions in line with defined SLAs. · Maintain accurate documentation within the ticketing system. · Requir ...

A day in the life involves utilizing active listening skills to handle customer interactions while troubleshooting business and operational issues associated with Warehouse Management System (WMS) software. · Key Responsibilities: · Troubleshoot WMS issues · Manage WMS environmen ...

Job Summary: · Provide frontline support via phone and ticketing systems to resolve software-related issues. · ...

Job Summary · This IT Service Desk role provides frontline technical support via phone and ticketing systems, ensuring timely resolutions while maintaining accurate documentation. · Gather key details to assess and triage cases. · Collaborate with internal teams and vendors to dr ...

As a Senior IT Technical Customer Support Specialist at Infios, you will utilize active listening skills, empathy, and emotional intelligence to handle customer interactions effectively. · Troubleshoot business issues associated with Warehouse Management Systems (WMS), ancillary ...

Job Summary: · A Senior IT Technical Customer Support role where you will utilize active listening, empathy, and emotional intelligent skills to handle customer interactions. · You will troubleshoot business and operational issues associated with Warehouse Management Systems (WMS ...

A day in this role involves using active listening skills to handle customer interactions. · Troubleshoot issues related to warehouse management systems (WMS) and other software. · Quantify problems and provide data when necessary. · ...

Job Description: · Provide frontline support via phone and ticketing systems to resolve software-related issues. · Gather key details to assess and triage cases to the appropriate internal teams. · Maintain accurate, detailed documentation within the ticketing system. · Ensure ti ...

Job Summary: · Provide frontline support via phone and ticketing systems to resolve software-related issues. · Gather key details to assess and triage cases to the appropriate internal teams. · ...

IT Service Desk Role · We are seeking skilled professionals to fill our IT Service Desk position at Infios. · Provide frontline support via phone and ticketing systems to resolve software-related issues. · Gather key details to assess and triage cases to the appropriate internal ...

Job Summary · A day in the life of an IT Service Desk representative at Infios involves providing frontline support via phone and ticketing systems to resolve software-related issues. · Gather key details to assess and triage cases to the appropriate internal teams. · Maintain ac ...

Job Description · Senior IT Technical Customer Support at Infios means being part of a dynamic team that empowers innovation, growth, and purpose. · Responsibilities: · Troubleshoot business and operational issues associated with Warehouse Management Systems (WMS) · Quantify issu ...

Job Description · Provide frontline support via phone and ticketing systems to resolve software-related issues. Gather key details to assess and triage cases to the appropriate internal teams. Maintain accurate, detailed documentation within the ticketing system. · Techincal cust ...

Job Summary: · An IT Service Desk professional provides frontline technical support via phone and ticketing systems to resolve software-related issues. · Maintain accurate documentation within the ticketing system · Collaborate with internal teams, vendors, and partners to drive ...