Ecommerce Operation Analyst - Sao Paulo, Brasil - Merama
Descrição
About Us
Merama's mission is
to become the best and largest online group of brands in Latin America.
Our business model consists on acquiring consumer goods brands across Latin America and accelerate growth on e-commerce and marketplaces together with the leading merchants.
We're a young company with more than 20 brands and 300 people around LATAM (with focus on Brazil, Mexico, Argentina, Peru, Colombia and Chile) and USA with different nationalities.
Merama ran 2 investment rounds, and before completing the first year of operations, Merama became a Unicorn Company.Why would you love working at Merama?
We are a company committed to our people, we strongly believe in giving the best customer experience, not only for our external clients but our internal clients too, we care about them and their wellbeing.
We are a fast-paced environment moved by collaboration and data-driven mindset that encourages everyone to participate, to create and build our future together.
We don't make hiring or employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable laws or prohibited by company policy.
If you want to learn more about Merama please visit:Website
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Instagram** |
LinkedIn**
About the team:The Operations team in Merama (including you) is responsible for promoting and developing logistics strategies for our partners. We help our merchants identify areas of opportunity, providing best-in-class distribution services that enhance customer experience. We are a team passionate about being leaders in the great performance of our products and our brands in the different digital sales channels where we have a presence, in addition to always looking for improvement alternatives that cause growth in our sales and competitiveness in the market.
About the Role:
You are passionate about establishing new processes & optimizing existing ones, have great communication and analytical skills, and love to work as part of a team.
Main Responsibilities
- Support implemented operations regarding the tech suit
- ERP/Platform/Hub of integrations
- Acting in all phases of the project life cycle, supporting stakeholders in the execution of the scope, monitoring the schedule and communication of IT projects
- Conduct training, disseminate knowledge and best practices.
- Get feedback and write business requirements.
- Create playbooks and presentations to help build a data driven culture in our operations.
- Ensure the understanding of the organization's IT needs, translating these needs into requirements and designs of solutions and processes.
We are looking for someone who has:
- Strong organization skills;
- University degree with focus on I.T /Business activities or equivalent based on experience.
- Ability to lead in fastpaced environments with continuous new challenges.
- Flexibility and ability to organize, multitask, prioritize and delegate.
- Intermediate English
- Strong analytical and communications skills.
- Experience with ERP/Ecommerce Platforms and Marketplace Hub (tech ecommerce ecosystem).
- Experience with Anymarket and Bling ERP is a plus
What we offer to you (benefits):
- Meal Voucher
- Health Insurance
- Dental Insurance
- Gympass
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