Technical Support Engineer, Trilogy (Remote) - 60,000/year USD - Porto Alegre
há 1 semana
Job summary
The support sector faces mounting complexity as customer demands continue to rise. Today's customers anticipate instant, AI-driven responses, yet most companies remain stuck in pilot phases, unable to convert AI initiatives into tangible results.The challenge is about to intensify.
Industry forecasts suggest that by 2029, agentic systems will autonomously handle the majority of routine issues,
creating a widening chasm between customer expectations and current organizational capabilities.
- In this position you will train refine and guide technology.
- You investigate unclear failures spanning networks databases cloud environments and enterprise applications
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