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Technical Support Specialist - São Paulo, Brasil - JobCTRL Inc.
Descrição
Kindly provide your resume in English.
About this company:
JobCTRL Kft. is an innovative international software developer company. Our central development facility is headquartered in Budapest, Hungary, while we maintain operations in multiple countries across the globe.
Its flagship product - JC360 - is a highly innovative working time productivity management and home office supervising solution.
Today's workplace is undergoing a revolution and innovation. To succeed, there needs to be greater investment in people, methods, and technology.
With JC360, we are ready to help businesses overcome the challenges that stand in their way by creating a well-organised, more efficient, and more flexible working environment. Our solution has already proved its worth in several business sectors among market-leading multinational companies.
Position: Technical Support Specialist
Location: Remote (Must be available during business hours)
Key Responsibilities:
-Manage, monitor, and optimize JC360 application on Windows platforms.
-Administer IIS configurations to ensure optimal application performance.
-Engage in power scripting to automate routine tasks and address software-related issues.
-Maintain, troubleshoot, and optimize Microsoft SQL Servers and .NET applications.
-Interface directly with clients to understand their requirements, troubleshoot issues, and provide efficient solutions.
-Employ analytical skills to evaluate complex problems and develop appropriate solutions.
We are seeking a dedicated and diligent individual to join our team, possessing the following qualifications and skills:
-A profound commitment to upholding the highest standards of quality in their work.
-Exceptional skills in communicating with clients, ensuring their needs are consistently met with outstanding focus and understanding.
-The capacity to operate autonomously, demonstrating adaptability in their working schedule to meet project demands and deadlines.
The ideal candidate thrives in an environment where quality and client satisfaction are paramount and is comfortable with flexible working hours to accommodate project requirements.