Incident and Escalations Manager 3 - São Paulo, SP

Job summary:Datadog Global Support Engineering (GSE) is looking for experts with a background in Incident Management and Escalations handling to join our team to provide fast incident response and stakeholder ownership. · Built by engineers, · for engineers, · Datadog is used by ...

P-1520 · Sr. Technical Escalation Manager · Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP. · At Databricks, we are passionate about empowering data teams to tackle the world's most challenging problems — from bringing the next mode of transportati ...

+Job summary · The Incident and Escalation Management team is part of Datadog's Global Support Engineering organization.+Drive the resolution of incidents and escalations while providing response and/or management to customers · Prioritize, manage, and own customer issues from st ...

As a Technical Escalations Manager at Databricks, the data and AI company, you will be responsible for coordinating efforts to resolve critical customer issues and managing support escalation in partnership with engineering teams until resolution.Achieve customer satisfaction by ...

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization.Datadog Global Support Engineering (GSE) is looking for experts with a background in Incident Management and Escalations handling to join our team to provide fast ...

As a Technical Escalation Manager, you will be responsible for coordinating efforts to resolve critical customer issues, customer-impacting situations, and major incidents. · ...

This role is critical in managing escalations mitigating risks protecting the integrity of our platform communityThis role is critical in managing escalations mitigating risks protecting the integrity of our platform community. · Manage complex escalations from Customer Service c ...

A senior resolution specialist will manage and resolve complex escalated customer issues for Genesys, ensuring that escalations are resolved quickly and effectively. · The primary focus will be to drive the resolution of Product Support case escalations to ensure that Genesys is ...

+h2>Job summary · This role is critical in managing escalations mitigating risks protecting the integrity of our platform and community. · +h2>Responsibilities · Manage complex escalations from Customer Service and cross-functional teams including copyright advertising fraud hate ...

We are looking for a Customer Technical Support Manager to provide customer support by acting as a bridge between clients and technical teams. This role focuses on incident management, · Act as the main point of contact for customer incidents and escalations · Provide customer su ...

We are looking for a Customer Technical Support Manager to provide customer support by acting as a bridge between clients and technical teams. · ...

BPOD Latam is looking for a Manager, Customer Success to join a important company team in São Paulo. · ...

We are looking for a Customer Technical Support Manager to provide customer support by acting as a bridge between clients and technical teams. This role focuses on incident management, escalation support, and case documentation, · Act as the main point of contact for customer inc ...

We are looking for a Customer Technical Support Manager to provide customer support by acting as a bridge between clients and technical teams. · This role focuses on incident management, escalation support, and case documentation.Act as the main point of contact for customer inci ...

The Wireless Domain Architect is a senior, hands-on technical leadership role within a professional IT services organization, serving as the technical authority for enterprise wireless architecture.This position demands expertise in Arista's next-generation wireless platforms, wi ...

The purpose of this role is to lead a high-performing Customer Success team, · ensure operational excellence,and champion best-in-class customer experiences.You'll manage team workflows,mentor associates,and serve as the escalation point for high-priority issues, · while also wor ...

We believe technology is the driving force behind digital transformation and innovation. As an Infrastructure Analyst, you will play a key role in ensuring stable, secure, and efficient environments that support our clients' strategic projects. · Solid technical support experienc ...

ClinChoice is a global full-service CRO with a strong focus on quality and professional development. We are searching for a Regulatory Affairs- Labeling Artwork Consultant to join one of our clients. · Manage the end-to-end artwork development process from initiation through appr ...

Lead high-performing Customer Success team ensuring operational excellence and championing best-in-class customer experiences.The purpose of this role is to lead a high-performing Customer Success team ensure operational excellence and champion best-in-class customer experiences. ...

+IT Service Desk Agent · +Ticket management and documentation within the support system. · ...