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    Assistente Administrativo Jr - São Paulo, Brasil - Verisure Brasil

    Verisure Brasil background
    Descrição

    Missão do cargo Prestar suporte ao cliente em questões relacionadas à Cobrança, como esclarecimento de dúvidas, resolução de problemas e acompanhamento de pagamentos.

    Realizar atendimentos via e-mail, respondendo à solicitações de funcionários e de clientes. Trabalhar em colaboração com as equipes internas para resolver as demandas dos clientes. Quais são as principais responsabilidades?

    • Realizar atendimentos de ordem de serviço (OS) direcionadas do SAC, incluindo alterações de formas de pagamento, cadastro do cliente, data de vencimento, envio de boletos, entre outros.
    • Verificar e conferir comprovantes de pagamento para efetuar a baixa dos títulos e encaminhá-los ao departamento financeiro.
    • Avaliar pagamentos em atraso ou pendentes para realizar a baixa dos títulos correspondentes.
    • Suporte financeiro junto aos colaboradores externos, como especialistas em segurança, para esclarecer dúvidas sobre pró-ratas, alterações de formas de pagamento do cliente etc.
    • Gerenciar e responder as caixas de e-mail da área, fornecendo suporte aos clientes em questões relacionadas a notas fiscais, boletos, correção de dados, entre outros.
    • Suporte operacional e esclarecimento de dúvidas junto aos escritórios terceirizados de cobrança.
    O que você precisa ter? Ensino médio completo Desejável conhecimento do pacote office e outlook Benefícios:


    • Salário fixo + Assistência Médica + Assistência Odontológica + Seguro de Vida + Vale Refeição + Gympass + Parceria com universidades e escolas de idiomas + Auxílio Creche (para mulheres). Horário de trabalho
    • Escala 5x2 – Horário comercial Local de Trabalho:
    • Espaço Dezker Paulista, na Rua Augusta, 1846, 3o andar - Cerqueira César, São Paulo

    Local de trabalho:
    São Paulo, SP Regime de contratação de tipo: Efetivo – CLT Jornada: Período Integral Área e especialização profissional: Telemarketing - Cobrança Nível hierárquico: Assistente VALORIZADO Tempo de experiência: Entre 1 e 3 anos


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