Empregos
>
São Paulo

    2nd Level Technical Support Engineer - São Paulo, Brasil - Taboola

    Taboola
    Taboola São Paulo, Brasil

    há 1 semana

    Default job background
    Descrição

    Curious about what it's like to work at the world's number 1 discovery platform as a Technical Support Engineer ? We're glad you asked

    What is the key purpose of a Technical Support Engineer?

    As a Technical Support Engineer on the Professional Services team in São Paulo, you will provide expert service to Taboola's customers, troubleshooting complex database and backend technology issues.

    What skills and qualifications do I need?

    For this role it is essential that you have :

  • At least one year of experience in a technical support position
  • Experience troubleshooting, SQL, Google Analytics, JavaScript, CSS/HTML, APIs and Mobile SDKs
  • Passion for developing creative technical solutions
  • Knowledge of business processes, workflows, and ability to provide structured formal documentation
  • Strong customer service skills

    • What will I be doing on a day-to-day basis?

    As a Technical Support Engineer you will:

  • Perform in-depth troubleshooting including database analysis and reading system logs to solve complex support issues
  • Manage assigned cases to meet service agreement levels
  • Provide ongoing support and case management for top clients
  • Work with several departments across Global Support, Professional Services, R&D, Sales, and Account Management
  • Write technical notes and troubleshooting procedures to be used by the Global Support Organization
  • Develop a deep knowledge of Taboola-specific technology issues
  • Kantar IBOPE Media

    Technical Support Engineer

    há 1 semana

    Kantar IBOPE Media São Paulo, Brasil

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance · Quem procuramos: Technical Support Engineer · As an Support Engineer, you will trouble ...

  • Kantar IBOPE Media

    Cloud Processing Support Engineer

    há 1 semana

    Kantar IBOPE Media São Paulo, Brasil

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? · Então essa é a sua chance · Quem procuramos: Cloud Processing Support Engineer · Company · Kantar measure what ...

  • Kantar IBOPE Media

    Cloud Support Engineer

    há 1 semana

    Kantar IBOPE Media Sao Paulo, Brasil

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance · Quem procuramos: Cloud Support Engineer · Kantar IBOPE Media Audiences é o fornecedor ...

  • Kantar IBOPE Media

    Cloud Support Engineer

    há 1 dia

    Kantar IBOPE Media São Paulo, Brasil

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais ...

  • Kantar Ibope Media

    Cloud Support Engineer

    há 1 semana

    Kantar Ibope Media São Caetano do Sul, Brasil

    .Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chanceQuem procuramos: Cloud Support EngineerKantar IBOPE Media Audiences é o fornecedor ofici ...

  • BOEING

    Associate Engineering Business Unit Support

    há 1 semana

    BOEING Sao Paulo, Brasil

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate ...

  • BOEING

    Engineering Business Unit Support Specialist

    há 1 semana

    BOEING Sao Paulo, Brasil

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate ...

  • Testrigor

    Support Engineer

    há 1 semana

    Testrigor São Paulo, Brasil

    Support Engineer will be responsible for providing customers guidance based on a thorough understanding of testRigor best practices to solve issues with the automation and monitoring of test cases using the testRigor platform. Support Engineers will be in constant touch with the ...

  • Clever Devices

    Systems Support Engineer

    há 6 dias

    Clever Devices São Paulo, Brasil

    As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, a ...

  • Kantar IBOPE Media

    Customer Support Engineer

    há 1 semana

    Kantar IBOPE Media Sao Paulo, Brasil

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance · Quem procuramos: Customer Support Engineer · We are building a dedicated global team t ...

  • Zyte

    Technical Support Engineer

    há 2 dias

    Zyte São Paulo, Brasil Tempo integral

    About Us · At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 240 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they nee ...

  • Clever Devices

    Systems Support Engineer

    há 5 dias

    Clever Devices São Paulo, Brasil

    As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading ...

  • Cubic Telecom

    Application Support Engineer

    há 3 dias

    Cubic Telecom São Paulo, Brasil Tempo integral

    The Company · Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new ...

  • IQVIA

    Product Support Engineer

    há 5 dias

    IQVIA São Paulo, Brasil Tempo integral

    Job Overview · Entry-level professional individual contributor who works under close supervision in a team that is responsible for product design experience. · Problems faced are routine. · Essential Functions · - Works directly with product teams to receive support requests · - ...

  • Zyte

    Technical Support Engineer

    há 6 dias

    Zyte São Paulo, Brasil

    About UsAt Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed ...

  • Idemia

    Customer Support Engineer

    há 5 dias

    Idemia São Paulo, Brasil

    You may not know our name, but you have surely used our innovations and solutions. · Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily ...

  • Everest Technologies, Inc

    L2 - Production Support Engineer

    há 1 semana

    Everest Technologies, Inc São Paulo, Brasil

    **Note: Consultant will coordinate with teams across different Offshore/Nearshore counterparts. Therefore, they should be able to communicate in English.*** · ** Please share a copy of your resume in English** · The L2 Support Engineer will be responsible for providing technical ...

  • IDEMIA

    Bilingual Customer Support Engineer

    há 1 semana

    IDEMIA São Paulo, Brasil

    IDEMIA is looking for talent as Bilingual Customer Support Engineer · Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of go ...

  • Circuit Routing Limited

    Technical Support Engineer Remote

    há 1 semana

    Circuit Routing Limited São Paulo, Brasil CDI

    Located remotely - from UTC -5 to UTC +2 · Senior Engineer salary £95,000 Staff Engineer salary £110,000 · Reporting to Jack Underwood, CEO and Co-founder · Working in the Engineering team (B2B and B2C) · We are a fully remote, bootstrapped, and profitable company made up of expe ...

  • Everest Technologies, Inc

    L2 - Production Support Engineer

    há 1 semana

    Everest Technologies, Inc São Paulo, Brasil

    **Note: Consultant will coordinate with teams across different Offshore/Nearshore counterparts. Therefore, they should be able to communicate in English.***** Please share a copy of your resume in English**The L2 Support Engineer will be responsible for providing technical suppor ...