Technical Writer - Indaiatuba, Brasil - Ericsson

Ericsson

Empresa verificada

Indaiatuba, Brasil

há 1 semana

Postado por:

Ana Silva

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Descrição

Job Listing Detail

As the tech firm that created the mobile world, and with more than 57,000 patents to our name, we've made it our business to make a mark.

When joining our team at Ericsson you are empowered to learn, lead, and perform at your best, shaping the future of technology.

This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team.

Are you in? Come, and be where it begins.

Our Exciting Opportunity
We are now looking for a Technical Writer to work with Ericsson Business Support Systems products.

Your role will include all development activities such as:
writing product documentation, requirement analysis, government reports, etc. Our focus is on Lean and Agile ways of working. We are working with the teams in which continuous improvement, innovation, and knowledge sharing is part of the daily work

Ericsson Digital Services helps service providers prosper in the digital economy.

From enhancing the way service providers engage with their customers to automating operations, we're helping service providers reach new levels of programmability, access, and agility - levels that digital natives call home.

We provide solutions consisting of software and services in the areas of Digital Business Support Systems (BSS), Operational Support Systems (OSS), Cloud Communication, Cloud Core, and Cloud Infrastructure.

The portfolio is focused on 5G-ready, cloud-native, automated, and industrialized solutions to secure a smooth digitalization journey towards 5G.

This position can be based in Indaiatuba.**
Responsibilities:

Write comprehensive, clear, and well
structured documentation; this includes APIs, SDK, product, and infrastructure documentation
Good Communication skills: demonstrably excellent communicator
Experience in writing API documentation
Exposure to Open API 3 specification
Examples of your Technical Writing on public URLs
Selforganized and autonomous when required; while adept at building relationships within other crossfunctional teams (remotely)
Master at quickly grasping complex technical concepts and making them easily understandable
Experience in receiving feedback
Experience with a wide range of technical writing for example, user guides, help articles, highlevel overviews, API documentation, knowledge base documentation, UX microcontent
Comfortable with remote work, especially in collaboration with others across countries and time zones.

You will bring

Create, revise, publish, and continuously improve the documentation in collaboration with engineers, product managers, and other stakeholders.
Work in Agile development environments, documenting APIs with the ability to understand and write sample code
Review and edit documentation for all new and enhanced features.
Conduct reviews and revamps of section or page content and structure
Supplement developer documentation with relevant sample code to reduce groundup efforts of external developers.
Contribute to the continual improvement of our documentation through feedback analysis, support tickets, and interviews

What ́s in it for you?

Full Home Office
This position can be based in Indaiatuba.
Pension plan, maternity leave of 6 months, paternity leave of 20 days, pregnancy courses and programs
Several wellness programs

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city:
Brazil (BR) || Brazil : Sao Paulo : Indaiatuba || Brazil : Rio de Janeiro : Rio de Janeiro || Brazil : Sao Paulo : São José dos Campos || Brazil : Sao Paulo : São Paulo

Req ID: 715371