Lead Consultant - Uberlândia, Brasil - Genpact

Descrição

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Lead Consultant - Java Support

In this role, you will be responsible for crafting clean, functional code that flawlessly suits the needs of the company Your main focus will be coding and ensuring high performance and responsiveness to requests To support Engineer using Agile Methodology and should have an end to end understanding of business use cases, to transform them into an effective and strategic solution Work with business people to have a real time problem and, craft the solution which really fits into client needs.

Responsibilities

·Supporting/Troubleshooting Java applications and responsible for resolving technical issues for consumers, partners, clients, or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.

·Creating, scheduling, monitoring jobs, troubleshooting jobs

·Able to lead team and connect with client on regular basis.

·Responsible to help team in day-to-day operations.

·Go through logs and trace back to code as to what is going wrong.

·Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support.

·Execute and manage day-to-day operations via ticketing tools and processes.

·Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information.

·Responsible to test the application features, should understand any testing tool.

Qualifications we seek in you:

Minimum qualifications

·Bachelors or master's in engineering or mathematics is preferred.

·Hands-on experience in RALLY, RDB.

·Excellent written and verbal communication skills.

·Advanced troubleshooting& scripting skills (Debugging & scripting skills required).

Preferred qualifications

·Experience in Core-java, J2EE and AWS

·Strong understanding in Relational database concepts

·Should have an exp. in framework like Spring, Struts, etc.

·Good knowledge and work experience of Oracle Database, PL/SQL

·Experience with Maven, GIT, html, jsp, CSS, JavaScript

·Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus.

·Strong written and verbal communication skills

·Flexible to work in shifts on rotation basis.

·Willingness and ability to multi-task.

·Willingness to learn the Product/Platform and associated technologies.

·Should be able to handle client call, manage & mentor team.

·Ability to be learn and apply new processes and tools.

·Technical understanding of products/services and/or ecosystem being supported.