Field Support Engineer for Aerospace Connectivity - Brazil, Brasil - Honeywell

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Innovate to tackle the world's most crucial challenges

As a Field Service Engineer at Honeywell, you will be in charge of providing technical expertise and support to our Forge Connectivity customers in the Latin America region. Your main goal will be to ensure the successful implementation and satisfaction of our Forge Connectivity solutions for the aircraft cockpit and cabin environment. Are you ready to put your problem-solving skills and technical knowledge to work troubleshooting and resolving technical issues both remotely and on-site?

Join us at Honeywell and play a crucial role in building a safer, smarter, and more sustainable world. You will directly report to our Field Service Engineering Manager and be based in Brazil. Your contribution to the success of our field service operations, customer satisfaction, and organizational growth will be invaluable.

At Honeywell, our people leaders are instrumental in developing and supporting our employees to help them excel and drive positive change throughout the company. Help us create a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

Key Responsibilities:

• Provide technical expertise and support for Forge Connectivity customers in the Latin America region
• Lead and execute complex field service projects, ensuring successful implementation and customer satisfaction
• Troubleshoot and resolve technical issues, both remotely and on-site
• Collaborate with cross-functional teams to develop and implement solutions for customer needs
• Conduct training sessions for field service technicians and customers
• Stay updated with industry trends and advancements, and provide recommendations for improvement
• Ensure compliance with company policies, procedures, and regulatory requirements

Requirements:

• Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in relevant technologies
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships

We Value:

• Desired experience in advanced engineering degrees like EE (Electrical Engineering), ME (Mechanical Engineering), etc.
• Desired experience in supporting Forge Connectivity customers
• Strong leadership and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Excellent communication and interpersonal skills
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities

The Business Unit:

Lifecycle solutions and aftermarket services for Forge Connectivity solutions for the aircraft cockpit and cabin environment.