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    Change Management Process Specialist - Blumenau, Brasil - Mout'S Soluções Em Ti

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    Descrição

    Descrição da vagaAbout the PositionDo you have a passion for continuous improvement in business processes? Mouts is looking for a Change Management Process Specialist in RTR/TAX to join our Global Technology team.

    This role is essential in supporting change management for process changes from an end-to-end (E2E) perspective, including training support, access management, and being the primary expert in new system functionalities, for one of our key clients.


    Main Responsibilities:


    • Lead and oversee actions related to process impacts within SMEs (Subject Matter Experts) and the business.
    • Create training materials in collaboration with SMEs and conduct handson sessions.
    • Facilitate and lead training sessions with ambassadors and/or train the trainers.
    • Assist in mapping business activities and managing technical cutover processes.
    • Develop a deep understanding of system functionalities to effectively address and resolve business challenges related to system adaptation.
    • Support in mapping roles and profiles (User Access Management
    • UAM).
    • Contribute to the development and execution of Communication & Engagement Plans.
    • Provide support to the hypercare team in resolving incidents related to the processes under your jurisdiction.
    • Ensure a smooth transition of processes to regular business operations, maintaining alignment with standard practices.

    What We Are Looking For:


    • Proficiency in project management methodologies, both Agile and Traditional.
    • Ability to use tools effectively for developing training materials.
    • Fluent in English.
    • Knowledge of SAP, preferably S/4 FI.
    • Technical understanding of business processes in Finance & Tax.
    • Expertise in process design.
    • Strong communication and collaboration skills.
    • Proven problemsolving abilities.

    This role offers a unique opportunity to contribute significantly to process improvements and system enhancements for a major client in collaboration with Mouts IT.



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