Ana Claudia de Souza Euzebio

highlighted by delivering results and efficient management of relationships with large customers in the automotive
and chemical industries.
In the commercial area, I have strong experience in the chemical industry, managing B2B accounts.
 Build and sustain long-term partnerships with clients, as well as prospect, qualify, negotiate, and close new deals.
 Manage and implement pricing strategies, conduct cost and margin analysis, and handle performance reports
and sales projections.
 Demonstrate ability to strengthen relationships with a focus on customer satisfaction and S&OP accuracy.
 Negotiate and execute commercial agreements and contracts.
 Monitore the international market through ICIS and IHS platforms.
 Act as a Key User in the implementation of latex processes to the TOTVS DATASUL system during the transition
from Trinseo to Unigel.
In the logistics and supply chain areas, I am skilled in coordinating relationships with stakeholders, particularly in the
Automotive Industry. My expertise includes:
 Experience in planning national and imported raw materials, as well as inventory control.
 Effective follow-up on critical bookings.
 Monitoring and tracking of results, billing, and sales forecast.
 Proficient in updating reports and providing follow-up with shipping, receiving, quality, logistics, supplies, and tax
areas.
 Application of PDCA, Kaizen (continuous improvement) and 4W1H methodologies in daily routines
I am a dedicated leader, self-motivated, reliable, and a proactive idea initiator with excellent communication skills.
My focus on motivation and positivism allows me to efficiently multitask and prioritize tasks, even among large
volumes of data, while maintaining a strong sense of ownership. Solutionist thinking
Graduated in Business Administration with an emphasis on International Business with a postgraduate degree in
MBA in Logistics Engineering.
Experience in SAP. TOTVS DATASUL, CRM systems and agile methodologies such as PDCA.

Unigel S/A (spin-off Styron/Trinseo) | October 2016 – July 2023
Job position: Account Executive – Emulsion Polymers and Specialty Chemicals
 Industries: paper, adhesives, construction, mining, seeds, carpet and non-woven
 Accountable to coordinate key customers accounts in Latin America for the Emulsion Polymers Business
 Negotiate and close new business.
 Manage sales performance reports, strengthening relationships ensuring customer satisfaction through the
maintenance and development of new business, collaborating with the accuracy of production planning by
weekly S&OP meeting.
Job position: Customer Service Coorditator
 Responsible for orders management, process support, projects, and give training related to the Commercial and
Foreign Trade department.
Trinseo LLC (Spin-off The Dow Chemical Company)|June 2014 - September 2016
Job position: Customer Service Representative Senior – Commercial | Import and Export
 Responsible for acting as a partner to account managers providing commercial support, assisting them with
contractual issues, project planning, non-compliance, change management, risk management, billing and
payment, supply chain management, credit management, internal/external communication and responsible for
import/export processes.
 Responsible for interfacing with customers and various business and functional partners to provide exceptional
customer service and profitability, building successful relationships, bringing together all internal and external
resources and capabilities to achieve customer satisfaction.
 Ensure smooth execution of Order Receiving and Handling (OR&H) work processes (Plastics and Latex Business),
managing local, import and export orders in the SAP system.
 Conduct review of import and export entries to ensure compliance, identify non-compliance issues and initiate
action by providing guidance on required actions.
 Knowledge of PR&H Activity (Accounts Receivable Work Process).
 Accountable to coordinate complex work processes across multiple systems and technologies including: SAP,
Elemica, Telemetry and document control system. Participate in Supply Chain and Planning (S&OP) meetings to
raise awareness of Credit Management, Finance, Taxes, Import and Export Customs laws.
Valeo|July 2005 – June 2014
Job position: Import/Export Leader
 Accountable to coordinate import and export processes and demand analysis. (Demand was sent/received via
the SAP EDI program and shared with suppliers in Europe, Asia, Central America and North America.)
 Responsible for inventory control, monitorate soursing área, freight forwarder, suppliers and customs agents.
 Support the Engineering and Procurement department for nationalization of parts and machinery for new
projects, analysis of the best type of transport flow to reduce cost and time.
 Accountable for issue invoice, packing list, inventory reports, material in transit, tax forecast and monitorate
service fee.
 Keep the Key Performance Indicators (KPIs) updated.

MBA – Logistics Engineering
Universidade Paulista | 2016 – 2017
Bachelor degree - Business Administration with emphasis in International Business
Faculdade Carlos Drummond de Andrade |2004 – 2007