Analista Operacional de Prevenção a Fraude Pleno - Sao Paulo, Brasil - DiDi Global

DiDi Global

Empresa verificada

Sao Paulo, Brasil

há 2 semanas

Postado por:

Ana Silva

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Descrição

Company Overview:

If you see technology as there to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in people who transform their paths through technology.

Technology that connects people who are good at what they do and which practices diversity to create and share those paths that we (as yet) do not even know about.

Our journey is in the smile of every talented person who brings revolution to the world from Brazil - whether with in-app transportation (99) or digital payments (99Pay).

To make life easier for millions of people every day, we are in the driving seat as part of DiDi Chuxing, the world's largest transport, and convenient platform.

And so, we can say, with great pride, that we are pioneers in creating solutions, starting in Brazil, that grow in scale and have positive impacts in a range of other countries.

Whether creating projects from scratch or continually improving our solutions, we like challenges that give us butterflies, and that's why we work with intensity, at a fast pace, with respect, collaboration, and partnership.

On this journey, we also create learning and strengthen ourselves in diversity as a fundamental aspect that makes us stand out for our growth day after day.

Team Overview:
Currently, verifying the veracity of documents is extremely necessary. The number of frauds arising from the falsification of documents has increased considerably

Our team is dedicated to identifying fraud, preventing and reducing possible financial damage.

We work against crime, for a better business portfolio, better customer experience and greater security for both the company and the user.

Role Responsibilities:

Analyzing authenticity of documents, doing documentoscopy;
Assisting in the preparation of postFraud investigation dossiers to support continuous improvement
Assisting in the management of demands met at the antifraud operation regarding
Onboarding Disputes;
Report and recommend actions to mitigate identified fraud attempts, gaps in processes and fraud rules
Have a critical eye to identify suspicious behavior in monetary and nonmonetary transactions (registration changes, digital behaviour, etc);

Role Qualifications:

Medium Knowledge in Office Package (Excel, PowerPoint, etc.)
Knowledge in Fraud Prevention analyzes or related areas;
Knowledge in documenstoscopy
Have organization to deal with the processes of the area;
Have a good logical reasoning;
Analytical and investigative look;
Know how to work in a team and be resilient;
Having worked in the financial market (Banks, Fintechs, etc.)
Plus: Knowledge in SQL or programming logic
Plus: English language

EEO Statement:

You'll love working at DiDi because

We create customer value
We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

We are datadriven

We are strong believers in making informed decisions, that's why we are datadriven. We can better navigate the business landscape strategically by analyzing valuable metrics.
We believe in Winwin Collaboration
Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity
Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
We believe in Diversity and Inclusion
Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality, and respect.

And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães.

This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).