- Liderança contas de estratégicas,
- Traduz competências distintivas em insights e soluções acionáveis para o cliente.
- Eleva o cliente para o próximo nível usando discussões prospectivas sobre suas necessidades digitais
- Geração proativa de oportunidades, condução até o fechamento e expansão de projetos existentes para escopos maiores e novas capacidades
- Compreende a visão, metas e estratégia do cliente e como os serviços da Kyndryl ajudarão a habilitar/dirigir melhores resultados para o cliente.
- Demonstra habilidade para posicionar a Kyndryl como parceiro estratégico, não apenas como fornecedor de serviços de tecnologia.
- Construção de um pipeline com parceiros para busca e conquista de negócios em conjunto
- Conhecimento profundo das melhores práticas externas na indústria e seu impacto nos clientes
- Responsabilidade pelo P&L da conta
- Experiência com gestão e crescimento de receita, custo, lucratividade, tendências e riscos afim de administrar o portfólio
- Boa comunicação verbal e escrita em inglês
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Customer Partner - São Paulo, Brasil - 1200 Kyndryl Brasil Servicos Limitada
Descrição
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Nesta função, você construirá conexões profundas com os clientes, cultivando relacionamentos sólidos com executivos de alto escalão. Como parceira de gerenciamento de contas, você liderará proativamente o crescimento das contas, não apenas introduzindo novas ofertas, mas também protegendo a fidelidade do cliente e renovando parcerias duradouras.
Sua experiência será fundamental para desenvolver e implementar estratégias inovadoras para nossas contas mais valiosas na Kyndryl, identificando oportunidades e oferecendo soluções personalizadas. Trabalhando em equipe, você garantirá um processo contínuo de gerenciamento de contas, desde o primeiro contato até a concretização do negócio e além.
Você será a força motriz por trás da expansão dos nossos serviços, moldando o futuro das nossas relações comerciais e impulsionando a liderança da Kyndryl no mercado, além de garantir a satisfação e o sucesso do cliente, mantendo os mais altos padrões de integridade e excelência.
Who You Are
Buscamos pessoa com mentalidade construtiva, interessada em impulsionar seu desenvolvimento pessoal e profissional. Que seja focada no cliente, aberta e naturalmente inclusiva na forma como trabalha com outras pessoas.
Habilidades e experiência necessárias:
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
