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    Technical Customer Support - Brasília, Brasil - KODIF

    KODIF
    KODIF Brasília, Brasil

    há 2 semanas

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    Descrição
    About usKodif is a customer support automation platform powered by generative AI and Low-code.

    Our mission is to bring effortless customer and agent experiences to every company that is obsessed with its customers but doesn't have an army of engineers.

    Role DescriptionThis is a full-time remote role for a Technical Customer Support position. Technical Customer Support will be responsible for providing assistance and resolving customer issues related to our platformQualificationsStrong analytical and troubleshooting skillsAt least 5 years of experience in Customer SupportExcellent problem-solving abilitiesExcellent communication skillsExperience in customer satisfaction and delivering high-quality supportExcellent written and verbal communication skills (English)

    Experience writing Knowledge Base articles and creating Standard Operating ProceduresExperience in US companies is a plusExperience in the software or technology industry is a plusMoreRemote from Latin AmericaPST working hoursCompensation:
    $ per month
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