Managed Services Consultant - Colombo, Brasil - Brennan IT

Brennan IT

Empresa verificada

Colombo, Brasil

há 1 semana

Postado por:

Ana Silva

beBee Recruiter

Descrição

Why work for Brennan?
***We are a national company with a reputation for delivering technical excellence, innovation and high quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row.

Brennan IT benefits include:

A strong culture underpinned by values that are truly lived every day
Salaries are pegged to the Australian dollar
Flexible working is part of our DNA
We have adopted to a hybrid working model and we encourage working from home and office as it seems ideal
Proven career progression opportunities, we're passionate about helping our people unlock their potential and grow across different capabilities
Diversity is a strength, and we love having people from different backgrounds and experiences, for example, we have employees from over 30 different countries that's just one attribute, talk to us about our other diverse people

Full Job Description:

We are seeking for a Managed Services Consultant L- Platform & Cloud who is a high achieving individual, a team player with a passion for technology.

How you can unlock your potential:

Opportunity to work with enterprise-level clients and infrastructure where you can truly expand your knowledge and skill set in this arena.
Genuine progression opportunities to move up to Level 3, or perhaps a sideways move into other technologies.
Develop and maintain strong relationships with your key client
Be empowered to become a true SME.
Work with hyperconverged infrastructures such as Nutanix and other leadingedge brands.
As a Microsoft Gold Partner who also holds the Azure Expert MSP certification, we're highly trusted by Microsoft to deliver across their projects
These recognised partnerships also unlock a huge number of opportunities and resources with Microsoft.
Hybrid working with plenty of flexibility.
We value professional development; we'll encourage you to further your education by providing funded training and development opportunities.

Your Key Responsibilities:

Build and maintain client relationships by providing smart technology solutions to a Level 2 standard.
Be responsible for case ownership and resolve tasks in a timely manner, adhering to MOQ standards, SLAs and client expectations.
Adhere to ITL processes, including Change Management, Incident Management, Knowledge Management and, at times, Major Incident Management.
Complete automation activities.

Required Background and Skills:

Minimum 5 years in a Senior Systems Engineer role, working within Datacentre or Cloud Platforms.
Citrix product stack, deploying and configuring Citrix Apps and Desktops (formerly XenApp and XenDesktop) and Citrix ADCs (Netscalers).
VMware product stack, deploying and configuring ESXi, vCentre virtual appliances, and network integration.
Highly advantageous if you have Nutanix HCI Platform knowledge, including the ability to deploy and manage VMs using Prism Central.
Active Directory and Windows Server knowledge, specifically DHCP, DNS, AD/FS, and HyperV.
Demonstrable PowerShell abilities.
Strong Microsoft Azure, Intune, SCCM and/or AWS knowledge is desirable.
Backup solutions Veeam & CommVault experience is desirable.
Knowledge and exposure to an MSP ticketing system such as Service Now, ZenDesk, Cherwell.
A strong sense of ownership responsible, selfmotivated, proactive and disciplined approach to work.
Excellent prioritisation, diagnosis and root cause analysis skills.
Strong problemsolving skills.
Demonstrated initiative, adaptability, maturity, and sound judgment.
Excellent telephone manners, written communication skills and customer service.
Be able to work in a challenging, fastpaced environment where no two days are the same.