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Barueri

    Operational Delivery Analyst - Barueri, Brasil - Dbr Consultoria E Tecnologia Ltda

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    Descrição
    Apoio como ponto de contato entre entidades vendedores e gestão. Priorização de demandas da divisão AMS alinhadas à gestão. Solicitação e gerenciamento de acesso da equipe AMS para clientes com acesso dedicado. Apoio em dúvidas e esclarecimentos de marcação de horários. Análise de SLAs para tickets abertos. Monitoramento da fila de tickets. Análise de horas reservadas para tickets. Apoio no desenvolvimento de materiais que a AMS necessita (manuais/apresentações/etc.).


    Turno:
    Tarde (1PM - 10PM)

    Operational Delivery Analyst1
    Requisitos:

    Escolaridade mínima:

    Graduação
    • Concluído
    • Obrigatório

    Idiomas:
    • Inglês
    • Obrigatório
    • Fala: Avançado
    • Escrita: Avançado
    • Compreensão: Avançado
    • Leitura: Avançado
      Experiências e qualificações:
    • Possuir pelo menos 2 anos de experiência na vaga de Operation Delivery Manager
      Informática:
    • Windows
    • Avançado
    • Obrigatório
    • Pacote Office
    • Avançado
    • Obrigatório

    Idioma:A vaga requer inglês no mínimo avançado.


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