- Create strategies to enhance dealers' technical capabilities
- Create and update training contents, paths, and materials in alignment with company strategies
- Establish and manage necessary infrastructure based on training strategies
- Develop controls to oversee dealers' trainees data and training levels
- Manage dealers' applications for available trainings to ensure complete path completion
- Track trainees' performance to continually enhance their knowledge and training materials effectiveness
- Create and oversee training availability
- Coordinate dealers' invitations for trainings
- Establish a knowledge center by transferring expertise from headquarters and market best practices
- Create strategies to train trainers and keep them updated on new technologies and repair needs
- Monitor training instructors' effectiveness and provide support to enhance their skills
- Manage budget to ensure training availability meets dealers' demands
- Proficiency in car repair
- Teaching experience in car repair
- Expertise in high voltage components, hybrid systems, and new car technologies
- Familiarity with electrical regulations and market trends
- Experience in negotiating with dealers, suppliers, and top management
- Bachelor's degree
- Solid experience in technical training
- Over 10 years of experience in the automotive industry
- Understanding of After Sales technical operations
- Fluent in English
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After Sales Training Supervisor - São Paulo, Brasil - GWM Brasil
Descrição
KEY RESPONSIBILITIES:
TRAINEES CONTROL
TRAINING APPLICATION
BUDGET
REQUIRED KNOWLEDGE AND SKILLS: