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    Senior Chatbot - São Paulo, Brasil - Xenon7

    Xenon7
    Xenon7 São Paulo, Brasil

    há 2 semanas

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    Descrição

    **Development of Chatbots** has transformed the way businesses engage with customers, providing round-the-clock support and tailored interactions, ultimately enhancing efficiency and client satisfaction. The growing sophistication of chatbots, particularly in understanding natural language, has led to their widespread adoption, reshaping customer-business interactions.

    We are in search of a skilled and seasoned **Senior Engineer specializing in Chatbots and NLP** to join our team and contribute to providing state-of-the-art solutions to our clientele.

    As a **Senior Engineer focusing on Chatbots and NLP** at Xenon7, your main responsibilities will revolve around creating and implementing chatbot solutions that make use of Natural Language Processing (NLP) techniques. Your tasks will include collaborating with various teams to gather prerequisites, architect and build chatbot systems, and ensure their seamless integration with existing platforms and applications. Furthermore, you will participate in refining and honing NLP models, as well as continuously enhancing chatbot performance based on user input and analytics.

    The ideal candidate will demonstrate a strong interest in conversational AI, along with a solid background in NLP and machine learning. They should feel comfortable working remotely and exhibit exemplary communication and teamwork abilities.

    Responsibilities:

    • Collaborate with business leaders to pinpoint issues that can be addressed using chatbot and NLP technologies
    • Engage actively in pre-sales endeavors to showcase our competencies, relevant scenarios, and comprehend client requirements and challenges
    • Architect, develop, and implement chatbot solutions that capitalize on NLP techniques
    • Work alongside UX designers and software engineers to embed chatbot systems into current platforms and applications
    • Establish and manage NLP models and train them with extensive datasets
    • Enhance chatbot efficiency through continual iterations and enhancements
    • Stay abreast of the latest advancements in NLP and chatbot domains
    • Contribute to the enhancement of Xenon's chatbot and NLP proficiencies

    Requirements

    • Bachelor's or Master's degree in Computer Science, Engineering, or a relevant field
    • More than 5 years of professional experience in software and/or data engineering
    • At least 3 years of experience in crafting chatbot solutions employing NLP techniques
    • Proficient in Python or Java programming languages
    • Adeptness with NLP libraries and frameworks like NLTK, Spacy, or Transformers
    • Familiarity with machine learning algorithms and methodologies applied in NLP
    • Competence in data preprocessing, feature engineering, and model assessment
    • Experience with chatbot platforms and frameworks such as Dialogflow or Rasa
    • Proficiency in cloud platforms like AWS or GCP
    • Knowledge of software development practices and version control systems
    • Strong critical thinking and analytical capabilities
    • Excellent communication and cooperative skills
    • Ability to operate efficiently in a remote team setup
    • Fluency in both written and spoken English

    Benefits

    • Remote Work Opportunities
    • Access to Continuous Learning and Growth
    • Engagement in stimulating innovative projects
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