Level 3 Software Support Engineer - Guaíba, RS - beBeeSoftwareSupport

Atuar como suporte de Nível 3 para dispositivos IoT conectados à nossa plataforma em nuvem, garantindo a resolução ágil e eficaz de incidentes. Colaborar com as equipes de suporte Nível 2 na investigação e solução de chamados escalados. · ...

We are hiring an Associate Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. · This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source ...

As a senior Systems Support Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of complex application systems. · ...

Job summary · As a senior Systems Support Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of complex application systems. · QualificationsYou have experience working on programming languages such as Java or .Net, · ...

· Customer expectations in support have reached new heights while the industry struggles with mounting complexity. The challenge is intensifying. · Investigate sophisticated tickets escalated from AI systems · , deploy human expertise in areas where AI capabilities remain limite ...

You will determine which technical challenges merit human analysis, refine AI platforms to shoulder more responsibility, and eliminate limitations. · ...

The support industry faces mounting complexity even as customer expectations continue to rise. · We are bridging that divide through a distinct approach: AI-enhanced 'cyborg' agents who combine sophisticated troubleshooting expertise with product knowledge and agentic AI capabili ...

Customer expectations are rising rapidly while the support sector grapples with mounting complexity. Today's customers demand AI-driven, real-time answers, yet most companies remain stuck in pilot mode, unable to convert AI into tangible results. · The bar is about to rise even f ...

A technical support engineer will influence system intelligence by investigating and resolving complex issues in an educational environment. · ...

We are bridging the divide between customer expectations and support teams' delivery with AI-augmented ...

Customer support is buckling under mounting complexity even as expectations continue to rise. Today's customers demand AI-driven, real-time solutions yet most companies remain stuck in pilot mode unable to translate AI into tangible results. · ...

We bridge the divide through a distinct approach: AI-enhanced "cyborg" agents positioned at the core of a functioning educational ecosystem. · In this position, you will influence how the system evolves. · You will diagnose unclear failures and use AI to form hypotheses and speed ...

This position centers on hands-on problem resolution at production scale. Investigate escalated complex tickets that AI systems cannot fully resolve, apply human judgment where AI capabilities fall short, then enhance the AI system to narrow that gapCombine technical human judgme ...

+This Technical Support Engineer role at Trilogy involves teaching AI-augmented agents, refining tools, and mentoring staff. The ideal candidate will have experience in technical customer support roles. · +Examine complex tickets escalated from AI systems · Apply human judgment t ...

The support sector faces mounting complexity as customer demands continue to rise. Today's customers anticipate instant, AI-driven responses, yet most companies remain stuck in pilot phases, unable to convert AI initiatives into tangible results. · The challenge is about to inten ...

We bridge the divide between educational support organizations and schools through AI-enhanced agents positioned at the heart of a living educational infrastructure.In this position, you will influence how the system evolves. · You will investigate ambiguous failures spanning lea ...

Combine human technical expertise with AI capabilities to provide superior customer support, concentrating on sophisticated problems that remain beyond current AI resolution capacity. · ...

+Job summary · We address educational support infrastructure complexity through AI-enhanced "cyborg" support agents positioned at the heart of an active educational environment. · This is direct production-level troubleshooting within a service context where you will investigate ...

We are looking for an Application Support Engineer to join our team in Porto Alegre. As a key member of our support team, you will investigate unclear failures spanning networks, databases, cloud infrastructure, and enterprise applications; use AI to form hypotheses, · validate t ...

Customer expectations are rising sharply while the support industry struggles with mounting complexity. The challenge is about to intensify. · We're bridging that chasm with a fundamentally different approach: AI-augmented cyborg agents who combine sophisticated troubleshooting e ...

Customer expectations are rising while the support industry struggles with mounting complexity. Today's customers demand AI-driven, immediate resolutions, but most companies remain stuck in pilot phases, unable to convert AI into meaningful results. · ...