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    Senior Infrastructure Analyst - São Paulo, Brasil - NTT

    NTT
    NTT São Paulo, Brasil

    há 1 semana

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    Tempo integral
    Descrição
    JOB DESCRIPTION

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

    In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

    With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

    Want to be a part of our team?

    Buscamos uma pessoa Analista de Infraestrutura Sênior para atuar como principal ponto de contato para questões técnicas e perguntas dos clientes, exercendo papel consultivo, principalmente relativas à soluções de redes (Cisco) e segurança (Checkpoint e Palo alto). Esta posição será para atuar focado em um dos nossos clientes, de forma híbrida em São Paulo/SP.

    Working at NTT

    Quem somos?

    A NTT DATA Inc. é uma empresa multinacional de tecnologia que integra, dentre seus serviços, o desenvolvimento de software, segurança, cloud e, principalmente, infraestrutura de TI. Estamos, segundo o Great Place to Work, dentre melhores empresas de Tecnologia para se trabalhar no Brasil, e em uma cultura de trabalho inclusiva, prezamos muito pela liberdade de melhorar processos, pela flexibilidade e pelo respeito às pessoas

    .

    Como será o seu dia a dia de trabalho?

    No seu dia a dia, você terá a missão de entender as necessidades do cliente e desenvolver soluções que atendam a essas necessidades. A partir disso, orientará os times técnicos para resolução destas necessidades, sejam elas em NETSEC ou outras expertises, articulando com outros times internos da NTT DATA Inc.

    Quais serão as suas responsabilidades?


    • Desenvolver e manter fortes relacionamentos com os clientes, equipe técnica local e equipe técnica NTT


    • Auxiliar na orientação de equipes internas para entregar soluções técnicas e serviços adequados às necessidades


    • Manter-se atualizado com as tendências e as melhores práticas do setor e aconselhe os clientes de acordo.


    • Desenvolver e entregar apresentações técnicas aos clientes, tanto presenciais quanto remotamente.


    • Desenvolver relatórios e documentações relativos às entregas já realizadas e previstas

    O que esperamos que você possua?

    Fortes conhecimentos e experiência em Roteadores e Switches Cisco

    Fortes conhecimentos e experiência em Firewalls Palo Alto e Checkpoint

    Experiência com Cisco ISE

    Superior completo em Ciência da Computação, Tecnologia da Informação ou áreas afins

    Experiência na sustentação de ambientes de alta complexidade

    Habilidades de comunicação e negociação

    Experiência em gestão de crises

    Como você pode se destacar?

    Conhecimento em Balanceadores F5

    Certificação CCNP Security ou CCNP Enterprise

    Inglês avançado

    O que nós oferecemos?

    Vaga híbrida

    Seu equipamento de trabalho

    Vale-transporte

    Vale-refeição/alimentação

    Plano de saúde e odontológico para você e sua família

    Seguro de vida em grupo

    Convênio farmácia

    Totalpass

    Cesta maternidade e licença paternidade estendida

    Day off de aniversário

    Oportunidade de participar de ações sociais

    Incentivo à educação e treinamentos

    Uma cultura de trabalho inclusiva, onde juntos fazemos grandes coisas

    Para que juntos possamos fazer grandes coisas, a NTT Ltd acredita e apoia a diversidade em sua totalidade. Dessa forma, nossa empresa é aberta para todos, independentemente de deficiência, gênero, orientação sexual, raça, etnia, idade, origem ou estética. #Hereyoucan

    Skills Summary

    Field Service Engineering, Incident Resolution, Information Technology Infrastructure Library (ITIL), Root Cause Analysis (RCA), Support Services, Troubleshooting

    Workplace type:

    Hybrid Working

    Equal Opportunity Employer

    NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

    Join our growing global team and accelerate your career with us. Apply today.

    A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
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