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    Assistente Administrativo Jr - Sao Paulo, Brasil - Verisure

    Verisure
    Verisure Sao Paulo, Brasil

    há 3 semanas

    Default job background
    Descrição

    Junte-se a nós #VemSerVerisure

    Você já pensou em trabalhar em uma empresa que promove a diversidade e equidade de oportunidade para todas as pessoas, independente de sexo, raça, orientação sexual, religião, nacionalidade, idade ou deficiência?

    Missão do cargo

    Prestar suporte ao cliente em questões relacionadas à Cobrança, como esclarecimento de dúvidas, resolução de problemas e acompanhamento de pagamentos. Realizar atendimentos via e-mail, respondendo à solicitações de funcionários e de clientes. Trabalhar em colaboração com as equipes internas para resolver as demandas dos clientes.

    Quais são as principais responsabilidades?


    • Realizar atendimentos de ordem de serviço (OS) direcionadas do SAC, incluindo alterações de formas de pagamento, cadastro do cliente, data de vencimento, envio de boletos, entre outros.


    • Verificar e conferir comprovantes de pagamento para efetuar a baixa dos títulos e encaminhá-los ao departamento financeiro.


    • Avaliar pagamentos em atraso ou pendentes para realizar a baixa dos títulos correspondentes.


    • Suporte financeiro junto aos colaboradores externos, como especialistas em segurança, para esclarecer dúvidas sobre pró-ratas, alterações de formas de pagamento do cliente etc.


    • Gerenciar e responder as caixas de e-mail da área, fornecendo suporte aos clientes em questões relacionadas a notas fiscais, boletos, correção de dados, entre outros.


    • Suporte operacional e esclarecimento de dúvidas junto aos escritórios terceirizados de cobrança.

    O que você precisa ter?

    Ensino médio completo

    Desejável conhecimento do pacote office e outlook

    Benefícios :


    • Salário fixo + Assistência Médica + Assistência Odontológica + Seguro de Vida + Vale Refeição + Gympass + Parceria com universidades e escolas de idiomas + Auxílio Creche (para mulheres).

    Horário de trabalho


    • Escala 5x2 – Horário comercial

    Local de Trabalho:


    • Espaço Dezker Paulista, na Rua Augusta, 1846, 3o andar - Cerqueira César, São Paulo.

    Save job
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