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    Accounts Receivable Specialist - São Paulo, Brasil - Accommodations Plus International

    Accommodations Plus International
    Accommodations Plus International São Paulo, Brasil

    há 3 semanas

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    Descrição
    The Accounts Receivable Specialist will be responsible for making collection communications via email and phone for all accounts assigned, while maintaining a strong focus on providing professional, courteous, and friendly service to our valued customers and partners


    Essential Functions:
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Acts as a liaison between API and customers to collect debts and resolve outstanding balances.
    Replies to all email/phone inquiries in a timely manner and follows up on accounts receivable questions.
    Maintains and updates customer files, including name, address changes, mergers, or contact emails update.
    Provides a monthly/ Weekly update of all assigned accounts with status and comments.
    Escalates and tracks accounts as needed. Submits all questionable invoices to the correct department to ensure they are corrected as needed.
    Compiles data, computes fees and charges, and reconciles invoices.
    Identifies payment discrepancies and initiates collections or disputes resolution process; performs follow up procedures as needed.

    Resolves issues arising from the use of the billing systems (i.e., ACES, NetSuite, QB).Monitors payment plansNota fiscal issuance and trackingPerforms other related duties as assigned.

    Required Skills, Education and ExperienceExcellent verbal and written communication skills.
    Ability to identify problems, collect data, establish facts, and draw valid conclusions.
    Ability to work with mathematical concepts, including fractions, percentages, and ratios.
    Strong organizational skills and ability to multi-task.
    Ability to work independently and in a fast-paced environment.
    Exhibit strong sense of urgency and ability to work timely under deadlines.
    Must have a high attention to detail.

    Must be Fluent in English and Portuguese Position Type and Expected Hours of Work Full time, Monday through Friday, normal core business hours and as needed on nights and weekends unless otherwise specified.

    Supervisory Responsibility None Travel Requirements NoneWho We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel.

    Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience.

    API's proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process.

    We are looking for dynamic, creative, and tech savvy individuals to join our team.

    If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you Other Duties Duties, responsibilities and activities may change at any time according to business needs.

    Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk or hear.

    The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

    AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

    Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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