- Analyze and resolve customer reported issues by means of knowledge databases and/or verifying customizing settings/parameters
- Root Cause Analysis of reported issues
- Create knowledge documentation, perform knowledge sharing, moderate forums, etc.
- Collaborate with other SAP Ariba Support Teams
- Participation in projects related to support processes, infrastructure requirements and quality assurance
- Report errors to Development
- Provide consulting for customers on procedural issues and queries
- Currently enrolled at university (preferentially an IT-related course)
- Advanced English skills
- Developing customer centricity behavior
- Teamwork player. One for all, all for one
- Opportunity to develop the open feedback culture mindset that helps the team and the colleagues grow
- Learning of one of the key growth products of SAP cloud portfolio
- Working in a cross-cultural environment and team
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Ariba iXp Intern - São Leopoldo, Brasil - SAP
Descrição
What you'll do
:Position Title: SAP Ariba iXp Intern - Procurement - SAP Business Network
Location: São Leopoldo, Brazil
In this role, you'll:
Who you are:
We're looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning.
Meet your team:
The Business Network team at SAP values the contribution and growth of its people. We provide a safe environment for individuals to find their strengths and contribute to our team and customers. Our B2B collaboration platform connects companies and supports procurement collaboration. If you are passionate about helping customers and making a difference, we invite you to join our global team. We look forward to the skills, ideas, and commitment you will bring. Delight Customers. Always.