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    Industry Sales and Service Rep - São Paulo, Brasil - Caterpillar

    Caterpillar
    Caterpillar São Paulo, Brasil

    há 2 semanas

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    OTHER
    Descrição

    Job Description:

    Your Work Shapes the World at Caterpillar Inc.

    When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

    IT IS YOUR TIME

    Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

    When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

    If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

    Important:

    Don't forget to include a resumé in English in your profile in Workday

    Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

    Job Description Summary:

    Global Construction and Infrastructure Division is looking for a talent Sales and Service Representative to join the Brazil district and achieve Market Share Targets and Services growth for Caterpillar.

    In this role, you will manage assigned dealers' relationships to market company products and services and assists in the development of dealer sales capability.

    What you will do:

    Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products.

    Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.

    Acting within the business process guidance on review and approval for variance programs and commercial actions.

    Presenting products or services for stakeholders, answering any customer questions, and addressing their needs.

    What you will have:

    Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

    Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

    Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

    Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

    Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

    Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

    Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.

    Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

    Basic requirements:

    University degree, preferable Engineering.

    Intermediate English

    Top candidates will also have:

    5+ years in previous commercial roles involving dealer and/or customer facing interactions

    Demonstrated ability to work independently in a fast-paced environment.

    Knowledge of Caterpillar products and applications

    Strong drive and organizational capabilities

    English: Advanced / Spanish: Intermediate

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