- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Implement new features and continuously enhance the paying customer experience for our cobranded credit card in Brazil;
- Engaged with partner to discuss products focused on developing new product features;
- Follow the product KPIs to work on opportunities to improve activation, reduce churn and drive acquisition.
- Product or program management, product marketing, business development or technology experience;
- Bachelor's degree or equivalent;
- Experience owning/driving roadmap strategy and definition;
- Experience with end to end product delivery;
- Experience with feature delivery and tradeoffs of a product;
- Experience as a product manager or owner;
- Experience owning technology products;
- Advanced English.
- Experience in influencing senior leadership through data driven insights;
- Experience working across functional teams and senior stakeholders;
- Knowledge of key customer experience metrics and methodology (e.g., NPS).
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Sr. Program Manager, Payment Products - São Paulo, Brasil - Amazon
Descrição
Sr. Program Manager, Amazon Payment Products- 5+ years of working cross functionally with tech and non-tech teams experienceDESCRIPTIONAt Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve.
In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences.
Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of 'Strive to Be Earth's Best Employer'.
Understanding our responsibility and our need for change, we are conscientious that 'Success and Scale Bring Broad Responsibility'
Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition.
Our groups are organized in the following fronts:
BEN - Black Employee Network, , Glamazon (LGBTQIA+) and People With Disabilities.
________________________________________
The product manager will directly be sponsor for developing next features and support to evolve our payments experience by working backward to the customers, analyzing the main KPI ́s and proposing new solutions to improve our customer journey for our credit card program.
Our vision is to be the provider of the most innovative, secure and customer friendly payment options to customers in BR, providing access, driving engagement and increasing affordability through the value-added benefits and seamless experience that our products offer.
Sao Paulo, SP, BRA | São Paulo, SP, BRA
PREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadership
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Usuários da profissão Sr. Program Manager, Payment Products em São Paulo
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Elvis Oliveira
Group Product Manager | Head de Produtos
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Marco Custódio
Administrador / Gestor