- Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) in Brazil, and also in south and central America·
- Give support (incl. Remote support) to clients in terms of technical issues and sorter performance·
- Provides detailed field reports that are useful for the whole organization after every installation or technical intervention·
- Takes care of a timely reporting of activities, costs and other reporting ·
- Prepare and review onsite service visits and help for service sales offers ·
- Give support to Sales and Project Management
- Training of customer maintenance and service personnel on site as well as TSS Service Engineers·
- Providing on call technical phone support and field response to equipment and customer issues ·
- Portuguese and English are a must have and need to be fluent, Spanish is a plus or could be Basic.
- Excellent communication skills and the ability to deal effectively with customers.
- At least 3 years or more of electrical and mechanical background/customer facing work experience required.
- University degree in Electrical, electronic, control and automation or similar.
- Superior computer and operating system skills in Microsoft family
- B2B market in Industrial markets.
- Troubleshooting, and follow-up skills. excellent technical problem-solving, Self-driven, pro-active and target oriented working style with a high willingness to perform.
- This person need to live in Sao Paulo or alternatively 120km from Sao Paulo city.
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Field Service Engineer(BRAZIL) - São Paulo, Brasil - TOMRA
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